Student of Concern Referral Process
Referrals can be made via calling the Ms. Makenzie Schiemann, Director of Student Outreach and Support at 974-6130 or through completing the electronic referral form. The on-line form allows for 24-hour reporting; however, please note that referrals may not be handled until the next business day. Access the Student of Concern Referral Form
If you believe your referral requires more immediate attention, you may call the Case Manager or another member of SOCAT directly.
If there is an imminent threat of any kind, contact University Police at 911.
What Happens After I Make a Referral?
Upon receipt of a referral, the case manager will gather information about the student’s situation from a variety of campus resources. The team will then review the referral and determine a course of action. Examples of responses may include the following:
- The case manager will reach out to the student of concern to assess any resources needed and collaboratively develop an action plan with the student to reduce obstacles for their success at USF.
- The case manager assists student in coordinating with existing campus resources currently being utilized and then works with the student to monitor progress.
- In the event that a student is perceived to be at risk of harm to self or others, SOCAT may coordinate with appropriate University offices to assist the student.
- SOCAT may determine that there is no need to take any further action but will monitor the situation and concern.
The individual who makes a referral to SOCAT may receive contact and follow up from the case manager or another team member. Depending upon the circumstances, the referring person may not receive specific information about the action plan with the student.
Are the Referrals to SOCAT Confidential?
The Students of Concern Assistance Team (SOCAT) will take reasonable steps to maintain the privacy of those who make a referral to SOCAT, if requested. If the circumstances don’t allow privacy to be maintained, this will be discussed with the person making the referral. On occasion, due to the nature of the reported concern, the reporter may be evident to the student of concern.